Tom Hammond is the EVP of Agency operations. Prior to BOLT, Tom was with The Hartford Property and Casualty Company for over 23 years. His experience ranged from development and direction of Direct Response Marketing, Operational Management, and P&C strategy. Tom was General Manager of the west coast service center operation with over 500 staff members in the operation. More recently, he was managing Hartford Customer Contact Center strategies and JD Power certification programs. Tom has an MBA and a BS Degree in Information Management from San Diego State.
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